Privacy Policy & Terms of Use

Effective Date: March 30, 2025

Website: www.myphonehelper.com

Thank you for using MyPhoneHelper. We are committed to protecting your privacy and ensuring a safe experience across our mobile app and website. This document outlines both our Privacy Policy and Terms of Use.

1. Information We Collect

• Name
• Email address
• Phone number (if provided during signup)
• Payment details (processed by Stripe)
• Messages sent to our AI assistant
• Device and phone state for call detection and troubleshooting

2. Permissions Requested by Our App

To deliver our core features, we may request the following permissions:

• READ_PHONE_STATE – To detect call activity for scam blocking and troubleshooting.
• READ_CALL_LOG – To show recent calls and identify scam numbers.
• POST_NOTIFICATIONS – To send important alerts and updates.
• QUERY_ALL_PACKAGES – To analyze installed apps for scam or spam app detection (if applicable).

Permissions are used only to support app functionality on your device and are not used for third-party tracking or advertising. We do not sell, share, or transmit your personal call or media data.

3. How We Use Your Information

• Provide and enhance app services
• Manage subscriptions and user accounts
• Support and troubleshoot phone issues
• Improve AI and diagnostics
• Deliver critical notifications and alerts

4. Data Protection

We utilize secure services like Firebase and Stripe to protect your data. All communications are encrypted, and data is stored following industry best practices. Only authorized personnel have access to your information.

5. Cookies and Analytics

We use cookies and analytics tools to improve user experience on our website. You can disable cookies through your browser settings.

6. Your Rights

• Access or update personal data
• Delete your account and data
• Cancel your subscription at any time
• Request information on how your data is used

7. Terms of Use

• You agree not to misuse the app or tamper with features.
• Subscription services are billed via Stripe and can be canceled at any time.
• The app may show ads to free users and offers premium services for a fee.
• We reserve the right to update app features and this policy without notice.
• Misuse of the app for illegal, abusive, or deceptive purposes is prohibited.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Contact Us

If you have any questions about this policy or your data, please contact us:
📧 support@myphonehelper.com

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